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How we handle referrals to BEACON:BEACON intake volunteers, working under the direction of the Clearinghouse Director, take and process applications for assistance. They contact church volunteers to make arrangements for some of the services, such as transportation and home repair. Other requests for assistance are verified with different sources (often by church volunteers) and passed on to partner churches or appropriate agencies. Clients with financial needs are encouraged to find their own sources of help based on the referrals we give them and to report back to us on the success of these requests. Follow-up calls are made to clients who don't report back on their own. |
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